:root{font-family:system-ui,Avenir,Helvetica,Arial,sans-serif;line-height:1.5;font-weight:400;color-scheme:light dark;color:#272727;background-color:#f8fafc}*{box-sizing:border-box;margin:0;padding:0}.navbar{position:fixed;top:0;left:0;z-index:10000;width:100%;height:64px;background-color:#fff;color:#000;font-family:Arial,sans-serif;border-bottom:#d2d2d2 1px solid;display:flex;align-items:center}.mainContent{display:flex;flex-direction:column;width:100%;margin-top:64px;height:calc(100vh - 64px);overflow-y:auto;overflow-x:hidden}.tileArea{display:grid;grid-template-columns:repeat(auto-fit,minmax(220px,1fr));gap:20px;padding:20px;width:100%;box-sizing:border-box}.tableArea{display:flex;flex-wrap:wrap;border-left:#d2d2d2 1px solid;padding:20px}.tableTile{width:100%;background:#fff;border-radius:14px;border:1px solid #eef1f3;padding-top:20px;box-shadow:0 2px 6px #0e1e2514;display:flex;flex-direction:column;font-family:Inter,sans-serif}.tableHeader{padding:0 20px 20px;display:flex;flex-direction:column;gap:4px;border-bottom:1px solid #e5e8eb}.tableTitle{font-size:16px;font-weight:600;color:#202630}.tableSubtitle{font-size:13px;color:#8c93a1}.cvTable{width:100%;border-collapse:collapse}.cvTable thead tr{border-bottom:1px solid #e5e8eb}.cvTable th,.cvTable td{padding:14px 20px}.cvTable th{text-align:left;padding:12px 14px;font-size:13px;color:#6a707e;font-weight:600;letter-spacing:.2px}.cvTable td{vertical-align:middle}.cvTable th:nth-child(3),.cvTable th:nth-child(4),.cvTable th:nth-child(5),.cvTable td:nth-child(3),.cvTable td:nth-child(4),.cvTable td:nth-child(5){text-align:center}.cvTable td{padding:14px;font-size:14px;color:#2f3440;border-bottom:1px solid #f4f5f7;vertical-align:middle}.cvTable tbody tr:hover{background-color:#f9fbfd}.cvTable tbody tr.isActive{background:#fff5f5}.cvTable tbody tr.isActive:hover{background:#ffecec}.cvTable tbody tr.isActive td:first-child{position:relative}.cvTable tbody tr.isActive td:first-child:before{content:"";position:absolute;left:0;top:8px;bottom:8px;width:4px;border-radius:4px;background:#e11d48}.cvTable td.dateCell{font-weight:500;color:#1f2937}.cvTable td.timeCell{font-weight:400;color:#6b7280;font-variant-numeric:tabular-nums}.replayBtn{margin-inline:auto}.levelBadge{padding:5px 10px;border-radius:999px;font-weight:600;font-size:12px;border:1px solid;display:inline-flex;align-items:center;gap:6px;line-height:1}.levelDot{width:8px;height:8px;border-radius:999px;display:inline-block}.statusPill{padding:6px 10px;border-radius:999px;font-size:12px;font-weight:600;display:inline-flex;align-items:center;gap:6px;border:1px solid transparent;line-height:1;text-transform:uppercase;letter-spacing:.3px}.statusPill--active{background:#fff1f2;border-color:#fecdd3;color:#be123c}.statusPill--resolved{background:#effaf3;border-color:#bbf7d0;color:#15803d}.statusPill--canceled{background:#f2f4f7;border-color:#e5e7eb;color:#475467}.pulseDot{width:8px;height:8px;border-radius:999px;background:#e11d48;position:relative}.pulseDot:after{content:"";position:absolute;inset:-6px;border-radius:999px;border:2px solid rgba(225,29,72,.35);animation:pulse 1.3s ease-out infinite}@keyframes pulse{0%{transform:scale(.6);opacity:.8}to{transform:scale(1.2);opacity:0}}.previewBtn{width:34px;height:34px;border-radius:8px;background:linear-gradient(180deg,#e9f6ff,#d0edff);border:1px solid rgba(0,116,183,.15);display:inline-flex;align-items:center;justify-content:center;cursor:pointer;color:#0074b7;font-weight:700;font-size:14px}.previewBtn:hover{filter:brightness(.98)}.replayBtn{padding:7px 14px;border-radius:10px;border:none;background:linear-gradient(90deg,#62aaff,#005cff);color:#fff;font-size:13px;font-weight:600;cursor:pointer;display:inline-flex;align-items:center;gap:8px}.replayBtn:hover{opacity:.92}.replayBtn.isActiveBtn{background:linear-gradient(90deg,#fb7185,#e11d48)}.replayBtn.resolve{background:linear-gradient(90deg,#75cd68,#319e10)}.replayOverlay{position:fixed;inset:0;background:#1118278c;display:flex;align-items:center;justify-content:center;padding:24px;z-index:9999}.replayModal{width:min(820px,100%);background:#fff;border-radius:16px;border:1px solid #eef1f3;box-shadow:0 18px 60px #00000040;overflow:hidden}.replayModalHeader{display:flex;align-items:center;justify-content:space-between;padding:14px 16px;border-bottom:1px solid #eef1f3}.replayModalTitle{font-size:14px;font-weight:600;color:#111827}.replayCloseBtn{width:34px;height:34px;border-radius:10px;border:1px solid #eef1f3;background:#fff;cursor:pointer}.replayModalBody{padding:14px 16px 18px}.replayVideoBox{width:100%;aspect-ratio:16 / 9;background:#0b1220;border-radius:12px;overflow:hidden}.replayVideoBox video{width:100%;height:100%;display:block}.navbar{width:100%;height:64px;background:#fff;border-bottom:1px solid #e5e8eb;display:flex;align-items:center;justify-content:space-between;padding:0 22px;font-family:Inter,sans-serif}.navLeft{display:flex;align-items:center;gap:10px}.logoIcon{width:34px;height:34px;border-radius:10px;background:linear-gradient(135deg,#1cb8ff,#06f);color:#fff;font-weight:700;font-size:14px;display:flex;justify-content:center;align-items:center}.navTitle{font-size:15px;font-weight:600;color:#1d1d1d}.navRight{display:flex;align-items:center;gap:18px}.simulateBtn{background:#ffe8e8;border:none;color:#c22a2a;font-size:13px;font-weight:600;padding:8px 14px;border-radius:8px;cursor:pointer}.simulateBtn:hover{opacity:.85}.bellWrapper{position:relative;cursor:pointer}.bellIcon{font-size:15px;font-weight:400;color:#1d1d1d}.notificationDot{position:absolute;right:-2px;top:-3px;width:8px;height:8px;background:#ff3b3b;border-radius:50%}.settingsBtn{background:none;border:none;cursor:pointer}.settingsIcon{font-size:15px;font-weight:400;color:#1d1d1d}.settingsBtn:hover{opacity:.7}.blurBackground{position:fixed;top:0;left:0;width:100%;height:100%;background-color:#00000080;-webkit-backdrop-filter:blur(5px);backdrop-filter:blur(5px);z-index:50}.popup{position:fixed;top:50%;left:50%;transform:translate(-50%,-50%);background-color:#fff;border-radius:8px;box-shadow:0 4px 8px #0000001a;z-index:200}.settingsHeader{width:600px;height:80px;background-color:#f9f9f9;border-top-left-radius:8px;border-top-right-radius:8px;padding-left:20px;display:flex;flex-direction:column;align-items:flex-start;justify-content:center;font-size:15px;color:#353535;border-bottom:solid 1px rgb(200,200,200)}.title{font-weight:700}.settingsHeader button{width:24px;height:24px;position:absolute;top:15px;right:20px;background:none;border:none;font-size:20px;font-weight:700;border-radius:8px;cursor:pointer;color:#353535}.settingsHeader button:hover{background-color:#45454545}.settingsNav{display:flex;gap:8px;border-bottom:1px solid #e5e7eb}.settingsNav button{padding:8px 14px;background:transparent;border:none;border-bottom:2px solid transparent;font-size:14px;cursor:pointer;color:#64748b;transition:color .15s ease,border-color .15s ease}.settingsNav button:hover{color:#0f172a}.settingsNav button.active{color:#0f172a;border-bottom:2px solid #14b8a6;font-weight:600}.settingsFooter{width:600px;height:70px;background-color:#f9f9f9;border-bottom-left-radius:8px;border-bottom-right-radius:8px;border-top:solid 1px rgb(200,200,200);display:flex;justify-content:flex-end;gap:10px;padding:20px}.closeBtn{padding:.5rem 1.5rem;border:1px solid #cbd5e1;color:#334155;border-radius:.5rem;background-color:#fafafa;transition:background-color .2s ease}.closeBtn:hover{background-color:#f1f5f9}.saveBtn{padding:.5rem 1.5rem;background-color:#14b8a6;color:#fff;border-radius:.5rem;border:none;transition:background-color .2s ease}.saveBtn:hover{background-color:#0d9488}.settingsContent{background:#faffff;padding:20px;max-height:400px;overflow-y:auto}.contactHeader{display:flex;flex-direction:row;align-items:flex-end;justify-content:space-between}.addEscalationStageContainer{border-radius:8px;border:dotted 2px rgb(200,200,200);height:50px;width:100%;display:flex;align-items:center;justify-content:center;cursor:pointer;font-size:30px}.addEscalationStageContainer:hover{background-color:#f5f5f5}.escalationStageContainer{background:#fff;border:rgba(29,29,29,.31) 1px solid;border-radius:8px;padding:10px;margin-bottom:15px;display:flex;flex-direction:column;gap:20px}.escalationStageHeader{display:flex;flex-direction:row;align-items:flex-end;justify-content:space-between}.escalationStageHeader button{width:24px;height:24px;background:none;border:none;font-size:20px;font-weight:700;border-radius:8px;cursor:pointer;color:#353535}.timeoutContainer{display:flex;justify-content:center;flex-direction:column;border:rgba(29,29,29,.11) 1px solid;border-radius:8px;padding:10px}.timeoutInput{width:100%;padding:8px;border:solid 1px rgb(161,161,161);border-radius:8px;font-size:14px;margin-top:5px;margin-bottom:10px;background:#fff;color:#1d1d1d}.actionContainer{display:flex;justify-content:center;flex-direction:column;border:rgba(29,29,29,.11) 1px solid;border-radius:8px;padding:10px}.actionSelect{width:100%;padding:8px;border:solid 1px rgb(161,161,161);border-radius:8px;font-size:14px;margin-top:5px;margin-bottom:10px;background:#fff;color:#1d1d1d}.addContactContainer{border-radius:8px;border:dotted 3px rgb(200,200,200);height:50px;width:100%;display:flex;align-items:center;justify-content:center;cursor:pointer;font-size:30px}.contactRow{margin-bottom:10px}.contactField{position:relative;width:100%}.contactSelect{width:100%;padding:8px 36px 8px 8px;border:solid 1px rgb(161,161,161);border-radius:8px;font-size:14px;background:#fff;color:#1d1d1d}.deleteContactBtn{position:absolute;top:50%;right:20px;transform:translateY(-50%);width:24px;height:24px;padding:0;border:none;background:transparent;border-radius:6px;cursor:pointer;display:flex;align-items:center;justify-content:center;color:#353535}.deleteContactBtn:hover{background-color:#64748b26}.fallBanner{position:sticky;top:0;z-index:9000;width:100%;display:flex;flex-direction:column;gap:14px;padding:14px 20px;border-left:6px solid;font-family:Inter,sans-serif;box-shadow:0 6px 24px #0000002e;animation:slideDown .4s ease-out}@keyframes slideDown{0%{transform:translateY(-100%);opacity:0}to{transform:translateY(0);opacity:1}}.bannerHeader{display:flex;justify-content:space-between;align-items:center}.bannerLeft{display:flex;align-items:center;gap:10px}.alarmDot{width:10px;height:10px;border-radius:50%;animation:blink 1s infinite}@keyframes blink{0%,50%,to{opacity:1}25%,75%{opacity:.3}}.bannerTitle{font-size:18px;font-weight:700}.bannerMeta{display:flex;gap:12px;font-size:13px;opacity:.8}.bannerBody{display:flex;gap:24px;flex-wrap:wrap}.bannerInfo{display:flex;flex-direction:column;gap:2px}.infoLabel{font-size:11px;text-transform:uppercase;letter-spacing:.6px;opacity:.7}.infoValue{font-size:14px;font-weight:600}.bannerActions{display:flex;gap:12px;margin-top:4px}.bannerBtn{padding:8px 16px;border-radius:999px;border:none;cursor:pointer;font-size:13px;font-weight:600;transition:transform .05s ease,opacity .15s ease}.bannerBtn:active{transform:scale(.97)}.bannerBtn.primary{background:linear-gradient(90deg,#e63946,#b82020);color:#fff}.bannerBtn.secondary{background:#00000014;color:inherit}.bannerBtn.resolve{background:linear-gradient(90deg,#75cd68,#319e10);color:#fff}.bannerBtn:hover{opacity:.9}:root{--cv-bg: #f6f8fb;--cv-card: #ffffff;--cv-border: #e7edf5;--cv-text: #1b2430;--cv-muted: #6b778c;--cv-primary: #2f6fed;--cv-danger: #e6465a;--cv-success: #22a06b;--cv-warning-bg: #fbf1cf;--cv-warning-border: #f2d28b;--cv-shadow: 0 10px 25px rgba(17, 24, 39, .06);--cv-shadow-soft: 0 6px 16px rgba(17, 24, 39, .06);--cv-radius-lg: 16px;--cv-radius-md: 12px;--cv-radius-sm: 10px;--cv-ring: 0 0 0 3px rgba(47, 111, 237, .18)}.mainCameraContent{margin-top:64px;height:calc(100vh - 64px);background:var(--cv-bg);padding:20px;color:var(--cv-text)}.mainCameraContent h3{margin:0 0 14px;font-size:20px;font-weight:700;letter-spacing:.2px}.mainCameraContent h4{margin:0 0 12px;font-size:16px;font-weight:700}.cv-card{background:var(--cv-card);border:1px solid var(--cv-border);border-radius:var(--cv-radius-lg);box-shadow:var(--cv-shadow);padding:18px}.cv-card+.cv-card{margin-top:16px}.cv-controls{display:flex;gap:12px;align-items:center;flex-wrap:wrap;padding:14px;background:var(--cv-card);border:1px solid var(--cv-border);border-radius:var(--cv-radius-lg);box-shadow:var(--cv-shadow-soft);margin-bottom:14px}.cv-controls label{display:inline-flex;align-items:center;gap:8px;font-size:14px;color:var(--cv-text)}.cv-controls select,.cv-controls input[type=text],.cv-controls input[type=url],.cv-controls input[type=file]{height:36px;border-radius:10px;border:1px solid var(--cv-border);background:#fff;color:var(--cv-text);padding:0 10px;outline:none}.cv-controls input[type=file]{padding:6px 10px;height:auto;background:#fff}.cv-controls select:focus,.cv-controls input:focus{box-shadow:var(--cv-ring);border-color:#2f6fed73}.cv-btn{height:36px;padding:0 14px;border-radius:999px;border:1px solid transparent;font-weight:700;font-size:14px;cursor:pointer;transition:transform .02s ease,box-shadow .2s ease,background .2s ease,opacity .2s ease;-webkit-user-select:none;user-select:none}.cv-btn:active{transform:translateY(1px)}.cv-btn:disabled{opacity:.55;cursor:not-allowed;transform:none}.cv-btn--primary{background:var(--cv-primary);color:#fff}.cv-btn--ghost{background:#fff;border-color:var(--cv-border);color:var(--cv-text)}.cv-btn--danger{background:var(--cv-danger);color:#fff}.cv-btn--success{background:var(--cv-success);color:#fff}.cv-status{display:inline-flex;align-items:center;gap:8px;font-size:14px;color:var(--cv-muted);margin-left:4px}.cv-status b{color:var(--cv-text)}.cv-error{color:var(--cv-danger);font-weight:600}.cv-previewWrap{display:flex;gap:16px;flex-wrap:wrap;align-items:flex-start}.cv-preview{width:360px;max-width:100%;aspect-ratio:16 / 9;border-radius:var(--cv-radius-lg);border:1px solid var(--cv-border);background:#0f172a;box-shadow:var(--cv-shadow-soft);overflow:hidden}.cv-audioHeader{display:flex;align-items:center;justify-content:space-between;gap:12px}.cv-audioRow{display:flex;flex-wrap:wrap;gap:10px;align-items:center}.cv-toggle{display:inline-flex;align-items:center;gap:10px;padding:8px 10px;border:1px solid var(--cv-border);border-radius:999px;background:#fff}.cv-toggle input[type=checkbox]{width:16px;height:16px;accent-color:var(--cv-primary)}.cv-audioStatus{margin-top:10px;font-size:13px;color:var(--cv-muted)}.cv-audioStatus b{color:var(--cv-text)}.cv-warningBanner{background:var(--cv-warning-bg);border:1px solid var(--cv-warning-border);border-radius:var(--cv-radius-lg);padding:12px 14px;color:#6a4b0a}@media(max-width:720px){.mainContent{padding:18px 14px 26px}.cv-controls{padding:12px}.cv-preview{width:100%}}